Privacy Policy & Accessibility Statement

Privacy Policy & SMS/MMS Terms

Last Updated: 7/29/2025

Artisan Painting, Inc. (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request services, or engage with us via phone, email, or text messages. It also outlines our SMS/MMS Terms & Conditions to comply with the Telephone Consumer Protection Act (TCPA).

1. Information We Collect

We may collect the following types of information when you engage with Artisan Painting, Inc.:

  • Contact Information: Name, address, phone number, and email address.
  • Project Details: Scope of work, property type, and images you provide for estimates.
  • Communication Data: Any messages, emails, or phone calls exchanged with our team.
  • Website Usage Data: Information about how you interact with our website (e.g., cookies, IP address).

2. How We Use Your Information

Your information may be used to:

  • Provide accurate estimates and painting services.
  • Schedule appointments and send project updates.
  • Send promotional offers or follow-up messages (with your consent).
  • Respond to inquiries and improve our services.
  • Comply with legal and regulatory requirements.

3. SMS/MMS Terms & Conditions

3.1 Program Description

Artisan Painting, Inc. may send you SMS or MMS messages (collectively, “text messages”) related to:

  • Estimate confirmations or updates.
  • Project scheduling and completion notices.
  • Follow-ups and customer satisfaction surveys.
  • Exclusive promotions or special offers.

Message frequency may vary based on your interactions with us.

3.2 Consent to Receive Messages

By providing your mobile number via our website forms, phone calls, or other communication channels, you consent to receive text messages from Artisan Painting, Inc. Your consent is not a condition of purchase. Message and data rates may apply.

3.3 Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any message we send. After opting out, you will receive a confirmation message indicating you have been unsubscribed. For assistance, reply HELP or contact us at:

3.4 Message and Data Rates

Standard messaging and data rates may be applied by your wireless carrier. Please contact your mobile service provider for details on your plan.

3.5 Privacy of Your Mobile Number

Your mobile number will never be sold, rented, or shared with third parties for marketing purposes. It will be used solely for communication related to Artisan Painting, Inc.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. While we take these precautions, we cannot guarantee 100% security of your data.

5. Information Sharing

We do not sell or rent your personal information. We may share your information only in the following limited cases:

  • With trusted vendors or contractors who assist in service delivery (e.g., scheduling or payment processing).
  • When required by law or to comply with legal processes.
  • To protect the rights, property, or safety of Artisan Painting, Inc., our clients, or the public.

6. Your Privacy Rights

You may request to:

  • Access or correct your personal information.
  • Request deletion of your information.
  • Withdraw consent for promotional communications.

To exercise these rights, please contact us at admin@artisanpainting.com

7. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when it was revised. We encourage you to review this policy periodically.

8. Contact Us

For questions about this Privacy Policy or our SMS/MMS Terms, please contact:
Artisan Painting, Inc.
Phone: 912.330.2320
Email: admin@artisanpainting.com
Address: 805 Old Mill Rd, Savannah, GA 31419